Core Return Program
Recycle your old engine and get your deposit back. Our core return program is simple, straightforward, and essential for keeping costs down and promoting sustainability.
What is an Engine Core?
The engine core is the old, used engine assembly that you are replacing. When you purchase a remanufactured engine from US Engine Production Inc., you pay a temporary deposit for this core. By returning your old engine, you not only get this deposit back but also participate in a vital recycling program that is the backbone of the remanufacturing industry.
Cores are the raw materials for our products. Returning them allows us to remanufacture high-quality diesel engines, reduce waste, save energy, and pass those savings directly on to you.
Our 4-Step Core Return Process
1. Prepare Your Core
Drain all fluids (oil, coolant) and place the core back into the original shipping container your new engine arrived in.
2. Attach Bill of Lading
Securely attach the provided return Bill of Lading (BOL) to the crate. If you've lost it, call us at (631) 991-7700.
3. Schedule Pickup
Contact the freight carrier listed on the BOL to schedule a pickup from your commercial address.
4. Get Your Refund
Once we receive and inspect the core, we'll refund your deposit within 7-10 business days.
To receive a full core deposit refund, the returned core must be in acceptable condition. Here’s a general guide:
- Must be the same model as the engine purchased.
- Must be fully assembled.
- No visible cracks or holes in the block or head.
- No major external damage from accidents or improper removal.
- Crankshaft must be able to rotate 360 degrees.
- Disassembled or severely damaged cores may result in a partial or no refund.
Core Deposits
Core deposits vary by engine model, typically ranging from $500 to $5,000. The exact amount is specified on your invoice.
Packaging & Shipping
Your core must be returned in the original crate. Ensure it's securely fastened. The return shipping is pre-paid by us, provided you use the included BOL.
Return Deadline
Cores must be returned within 30 days of receiving your remanufactured engine to be eligible for a full refund.
Frequently Asked Questions
What is an engine core?
The 'core' is the old, used engine that you are replacing with a remanufactured one from US Engine Production Inc. Returning your core is a critical part of the engine replacement process, allowing us to remanufacture it for future use.
How long do I have to return my core?
You typically have 30 days from the date you receive your remanufactured engine to return the core to us. Please check your purchase agreement for specific terms.
When will I get my core deposit refund?
Once we receive and inspect the core to ensure it meets our condition requirements, we will process your refund. This typically takes 7-10 business days.
What if my core is damaged?
Cores with external damage, such as a cracked block or holes, or those that are disassembled may not be eligible for a full refund. We assess each core individually. Please see our core condition requirements for more details.
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