Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the Website or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

• Personal Identification Information: Name, shipping address, email address, and telephone number.
• Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number). All payment data is stored by our payment processor.
• Browsing and Device Data: IP address, browser type, operating system, referring URLs, and information on your interaction with our website, such as pages viewed and searches for specific engine models (e.g., Cummins, Powerstroke, Duramax).
• Cookies and Tracking Technologies: We use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please see our Cookie Policy in Section 5 for more details.

2. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To Fulfill and Manage Your Orders: We use your information to process payments and deliver the remanufactured diesel engines and transmissions you have ordered.
• To Send Administrative Information: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To Provide and Improve Our Services: We analyze usage data to understand how our website is used, which helps us improve the user experience, our product offerings, and our extensive database of over 473,000 engines.
• To Communicate with You: We may use your information to respond to your inquiries and solve any potential issues you might have with your order or our services.

3. Information Sharing and Disclosure

We are committed to maintaining your trust. We want you to understand when and with whom we may share the information we collect.

• No Selling of Data: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
• Service Providers: We may share your data with trusted third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, and customer service.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We use high-grade encryption (SSL) to protect data transmissions. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Cookie Policy

Cookies are small text files stored on your device that help our website function and allow us to understand how users interact with our site. We use cookies to keep track of your shopping cart, remember your preferences, and gather analytics data to improve our services. You can control the use of cookies at the individual browser level.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. You may find links to our blog or FAQ page for more information.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). You have the right to request information about our collection, use, and disclosure of your personal information. To make such a request, please contact us using the contact information provided below.

9. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

10. Contact Us About Privacy

If you have questions or comments about this policy, you may contact our Privacy Officer by email at [email protected] or by phone at (631) 991-7700. You can also find more contact details on our Contact page.