Returns & Warranty Policy
At US Engine Production, we stand behind the quality of our remanufactured engines with our 1-year, unlimited mileage warranty and a fair return policy.
Warranty Coverage
All remanufactured engines from US Engine Production come with our industry-leading warranty protection. We're confident in the quality of our work and want you to have peace of mind with your purchase.
Standard Warranty
12 months / 12,000 miles (whichever comes first) on all remanufactured engines. Covers defects in materials and workmanship.
Warranty Protection
1-year, unlimited mileage warranty included with every remanufactured engine. No mileage caps — drive with confidence.
Commercial/Fleet Warranty
Special warranty terms available for commercial and fleet customers. Contact us for customized warranty packages.
What's Covered
Not Covered
- • Damage from improper installation
- • Damage from lack of maintenance or neglect
- • Damage from overheating or coolant system failure
- • External accessories not supplied by us
- • Consequential or incidental damages
Return Policy
30-Day Return Window
If you're not completely satisfied with your purchase, you may return the engine within 30 days of delivery for a full refund, subject to the following conditions:
- Engine must be uninstalled and in original condition
- All original packaging and documentation included
- Return authorization (RMA) required before shipping
- Customer responsible for return shipping costs
Core Return Program
We offer a core return program to help offset the cost of your remanufactured engine. Return your old engine core and receive credit toward your purchase.
- Core must be complete and rebuildable
- 30 days to return core after receiving your engine
- Core credit varies by engine type and condition
- Free core pickup available in most areas
How to File a Warranty Claim
Contact Us
Call our warranty department at (631) 991-7700 or email [email protected] with your order number and description of the issue.
Get Authorization
Our team will review your claim and provide a Return Merchandise Authorization (RMA) number if approved.
Resolution
We'll repair, replace, or refund your engine based on the warranty terms and the nature of the issue.
Questions About Returns or Warranty?
Our customer service team is here to help. Contact us for any questions about our warranty coverage or return process.
Customer Service Hours: Monday - Friday, 8:00 AM - 6:00 PM EST